Ottawa Tourism is here for you, whether it's preparing convention or meeting bids, providing information about our services for travel trade professionals, uncovering a unique story angle for media coverage, or simply answering a few questions about visiting Ottawa.
You can reach Ottawa Tourism by phone (open Monday thru Friday, from 8:30am until 4:30pm Eastern Time) by calling 613-237-5150 or 1-800-363-4465. You can also fax the office at 613-237-7339.
Our mailing address is:
130 Albert Street, Suite 1800
Ottawa, Ontario K1P 5G4
You can also use our mailing address if you wish to stop at our offices. Click here to view a map of our office, located in central downtown Ottawa.
To receive an information kit or for general inquires on Ottawa, please send your request to info(at)ottawatourism.ca.
Departmental Contacts via email:
Conventions and Meeting Planning: conventions(at)ottawatourism.ca
Media and Public Relations: media(at)ottawatourism.ca
Membership Inquiries: membership(at)ottawatourism.ca
Travel Trade (for group and FIT tour information): traveltrade(at)ottawatourism.ca
To book accommodation or getaway packages:
All Ottawa Tourism online reservations for accommodation or getaway packages are managed by:
1000 Palladium Drive
Kanata, Ontario K2V 1A5
TICO registration #50013663
Phone: 1-888-OTTAWA-8 (1-888-688-2928)
Hours: Monday-Saturday from 10:00-20:00 EST and Sunday from 12:00-16:00 EST
Note: The toll free line is only available in North American and is serviced in English and French by Capital Tickets
Customer Service Feedback:
If you have any comments or suggestions on service provided by Ottawa Tourism please download the following form and fax back to 613-237-7339 or email info(at)ottawatourism.ca.