Ottawa Tourism | Tourisme Ottawa

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Contact Us

Contact Us

Ottawa Tourism is here for you, whether it's preparing convention or meeting bids, providing information about our services for travel trade professionals, uncovering a unique story angle for media coverage, or simply answering a few questions about visiting Ottawa.

By Phone:

You can reach Ottawa Tourism by phone (open Monday thru Friday, from 8:30am until 4:30pm Eastern Time) by calling 613-237-5150 or 1-800-363-4465. You can also fax the office at 613-237-7339.

By Mail:

Our mailing address is:
130 Albert Street, Suite 1800
Ottawa, Ontario K1P 5G4

You can also use our mailing address if you wish to stop at our offices. Click here to view a map of our office, located in central downtown Ottawa.

By E-mail:

To receive an information kit or for general inquires on Ottawa, please send your request to info(at)ottawatourism.ca.

Departmental Contacts via email:
Conventions and Meeting Planning: conventions(at)ottawatourism.ca
Media and Public Relations: media(at)ottawatourism.ca
Membership Inquiries: membership(at)ottawatourism.ca
Travel Trade (for group and FIT tour information): traveltrade(at)ottawatourism.ca

Questions or comments on the website or our privacy policy online should be sent to webmaster(at)ottawatourism.ca

To book accommodation or getaway packages:

All Ottawa Tourism online reservations for accommodation or getaway packages are managed by:

Capital Tickets
1000 Palladium Drive
Kanata, Ontario K2V 1A5
TICO registration #50013663

Phone: 1-888-OTTAWA-8 (1-888-688-2928)
Hours: Monday-Saturday from 10:00-20:00 EST and Sunday from 12:00-16:00 EST
Note: The toll free line is only available in North American and is serviced in English and French by Capital Tickets

Customer Service Feedback:

If you have any comments or suggestions on service provided by Ottawa Tourism please download the following form and fax back to 613-237-7339 or email info(at)ottawatourism.ca.

Customer Service Feedback Form (.pdf)

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